Work with us, in a career that matters
Community Services Operations Manager (Expression of Interest)
- Central Suburbs & Coolbinia Perth WA
- Full Time
- $119,350 to $135,263 pa + super + salary packaging
About the role
We are seeking a Community Services Operations Manager to lead the delivery of high-quality, person-centred services that empower people with disability to live the life they choose.
Reporting to the General Manager Home & Living this is a senior leadership role responsible for operational, people, customer and financial performance across a services portfolio.
⏰Full Time, Permanent
📍Coolbinia based, with flexible work options
In this role, you will:
- Lead the day-to-day delivery of community and home & living services
- Drive a person-centred, customer-first approach across all programs
- Coach, lead and develop a team to deliver high-quality outcomes
- Ensure services are safe, compliant and aligned to Quality & Safeguarding standards
- Manage portfolio financial performance and sustainability
- Partner with families, stakeholders and community organisations
- Lead the management of customer feedback, incidents and continuous improvement
- Contribute to strategic planning, operational delivery, and service growth
About you
You are an experienced and values-driven leader with a strong background in community or disability services.
You will bring:
- Proven leadership experience in community or disability services
- Strong understanding of the NDIS and contemporary service delivery models
- Demonstrated ability to deliver customer outcomes and financial performance
- Experience leading teams and building a positive, engaged culture
- Excellent stakeholder engagement and relationship-building skills
- Strong problem-solving and decision-making capability
Requirements:
- Relevant tertiary qualification (desirable)
- Right to work in Australia & ability to obtain required checks
Ready to Apply?
If you’re ready to lead high-quality services and make a meaningful difference, click Apply.
Submit your resume and a cover letter outlining your suitability for the position.
Applications close: 29 May 2026
Questions?
Contact Jill Dixon, General Manager, Home & Living
📞 0451 414 834
Ability WA is committed to empowering all people to realise their abilities and thrive in their communities. We embrace the unique strengths of every person within our organisation and welcome people of all backgrounds, abilities, sexual orientations, gender identities, ethnicities and cultures as we continue to grow our diverse workforce.
We reserve the right to extend or withdraw this advertisement prior to the closing date.
