Work with us, in a career that matters

About the position

There is an exciting opportunity for 2 Scheduler positions with an exceptional ‘can do’ attitude and strong problem-solving skills to join our Ability WA Community Scheduling team in our Out of Hours team.

This position is on a Casual basis at our head office in Coolbinia.

As a Scheduler, you will:

• Ensure the effective and efficient scheduling of staff
• Develop strong relationships with our customers and workers to coordinate their schedules
• Book customer appointments to ensure customer needs are met and in line with their NDIS funding/plan
• Ensure high quality of data entry and maintenance of accurate data
• Work effectively as a part of the team and actively contribute to the smooth operation of the Scheduling Team
• Highlight areas of concern to management and actively work towards finding a solution in respect to continuous improvement and quality assurance
• Process Service Requests within agreed time frames
• Provide leave coverage

 About You

• Scheduling and/or Administration experience within a fast-paced work environment
• Excellent computer literacy with an ability to learn and embrace new technology solutions
• Excellent verbal and written communication skills
• The ability to prioritise tasks, work effectively under pressure, problem solve and meet deadlines
• Exceptional customer service skills
• Current Working with Children Check, National Police Clearance no older than 6 months, Current Driver’s Licence, NDIS Workers Orientation Module, NDIS Worker Screening check and COVID-19 Vaccination Certificate

At Ability WA, we care about finding the right people to join us hence encourage you to apply even if you don’t meet 100% of our selection requirements.

Benefits

Along with a caring and values-drive culture, we have some great benefits:

• Non-profit organisation salary packaging benefits up to a maximum of $18,550
• Flexible working arrangements
• A genuine and supportive team culture

To Apply

Click apply to submit your application including a resume and cover letter outlining your suitability for this position.

Questions?

Feel free to contact:

Sarah Kennedy, Coordinators Scheduling on 1300 106 106

Applications closing date: Friday 27 September 2024

‘We reserve the right to extend or withdraw this advertisement prior to the closing date’