Work with us, in a career that matters

About the position

As an Employment Support Officer at Ability WA, you will play a vital role in supporting people with disability to thrive in the workplace. This includes individuals who are currently employed, those who have recently secured a job, and those whose employment may be at risk due to the impact of their disability.

You will provide individualised, capacity-building support aligned with the goals outlined in participants’ NDIS plans, helping them develop the skills, confidence, and workplace strategies needed to succeed. This includes tailored, on-the-job assistance for participants undertaking Work Experience Placements, Work Trials, or transitioning into new roles.

Your work will be guided by the principles of the NDIS, focusing on participant choice and control, community inclusion, and building sustainable employment pathways. You will collaborate closely with participants, their families, employers, and other support networks to ensure each individual has the tools and guidance needed to achieve their career aspirations.

We currently have two opportunities available:

• 1 x Permanent Full-Time position
• 1 x Permanent Part-Time position

These roles are based across our Murdoch and Belmont offices.

As an Employment Support Officer, you will:

• Provide individualised, on-the-job support for customers based on their Job Plan, ensuring support needs such as transport, skills training, and verbal or physical assistance are met
• Identify priority customers and implement agreed responsibilities in line with their Job Plan to support ongoing employment
  Update Job Plans and maintain customer documentation and records to the required standard
• Liaise with employers, customers’ families, and co-workers to ensure satisfactory job requirements are maintained
• Actively contribute to consistency and excellence across services, including the achievement of employment goals, program success, and positive working relationships
• Participate in professional service development sessions and operational planning
• Assist with and comply in the compilation of work procedures and instructions, ensuring they remain current and aligned with the quality system

Benefits

Our employees are deeply connected to our vision and are passionate about supporting customers to achieve their goals.
Along with a caring and values-driven culture, we offer:

• Non-profit salary packaging benefits up to a maximum of $18,550
• 3 wellness days (pro-rata)
• Leave loading, paid parental leave, return-from-parental-leave bonuses, and an employee assistance program
• Flexible working arrangements
• A genuine and supportive team culture

About You

What we’ll need to help kick-start your journey with us:

• A relevant post-secondary or tertiary qualification
• Experience providing direct support and assistance to people, in disability or Government funded employment services
• Strong written and verbal communication skills with an ability to tailor communication styles to audience
• High level of priority management and problem solving skills
• Ability to demonstrate understanding of the National Standards for Disability Services, the philosophy of Community Inclusion and the practice of actively supporting people with disabilities to achieve their goals
• Current Working with Children Check, National Police Clearance no older than 6 months, Current Driver’s Licence, NDIS Workers Orientation Module, NDIS Worker Screening check and COVID-19 Vaccination Certificate

At Ability WA, we care about finding the right people to join us hence encourage you to apply even if you don’t meet 100% of our selection requirements.

To Apply

If you like what we’re about and think you’ll be a good fit, we’d love to meet you!

Click apply to submit your application including a resume and cover letter outlining your suitability for this position.

Questions?

Feel free to contact:

Kadj Veloo on 1300 106 106 or Kadj.Veloo@abilitywa.com.au

Applications closing date: Friday 24 April 2026

Who is Ability WA?

We began in 1951 as a small group of parents who formed an organisation looking for an innovative way to access care and support for their children with Cerebral Palsy. Today, we are recognised as one of WA’s leading disability service providers. Our sector has changed a lot over the years, and we have too. What remains the same is our dedication to our customers and our staff.

‘We reserve the right to extend or withdraw this advertisement prior to the closing date’

Ability WA is committed to empowering all people to realise their abilities and thrive in their communities. We embrace the unique strengths of every person within our organisation and welcome people of all backgrounds, abilities, gender identities, ethnicities and cultures as we continue to grow our diverse workforce.